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Privacy Policy

The Royal Fruit, a South African Fruit & Vegetable Exporter, is committed to protecting your privacy and ensuring that your personal information is handled responsibly. As a trusted South African Fruit & Vegetable Exporter, we process personal data in accordance with the Protection of Personal Information Act (POPIA) and applicable privacy regulations.

Last updated: 21/01/2026

1. Information We Collect

We may collect the following personal information:

  • Name and surname

  • Company name

  • Email address

  • Telephone number

  • Country and location

  • Any information submitted via contact or enquiry forms

 

2. How We Use Your Information

Your information may be used to:

  • Respond to enquiries and requests

  • Provide product information and quotations

  • Communicate regarding orders or services

  • Improve our website and services

  • Comply with legal and regulatory obligations

 

3. Lawful Processing

We process personal information lawfully and transparently, based on:

  • Consent provided by you

  • Contractual necessity

  • Legal obligations

  • Legitimate business interests

 

4. Information Sharing

We do not sell, rent, or trade personal information.

Your information may only be shared with:

  • Trusted service providers (logistics, IT, communications)

  • Regulatory authorities where legally required

All third parties are required to protect your information.

 

5. Data Security

We implement appropriate technical and organisational measures to safeguard personal information against:

  • Unauthorised access

  • Loss or misuse

  • Alteration or disclosure

Despite our efforts, no system is completely secure, and we cannot guarantee absolute security.

 

6. Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

 

7. Your Rights

You have the right to:

  • Request access to your personal information

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Lodge a complaint with the Information Regulator

 

8. Cookies

Our website may use cookies to enhance user experience and collect basic analytical data. You may disable cookies via your browser settings.

 

9. International Data Transfers

If personal information is transferred outside South Africa, we ensure adequate protection in line with POPIA requirements.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

 

11. Contact Us

For privacy-related enquiries or requests, contact:

The Royal Fruit
📧 Email: legal@theroyalfruit.co.za
📞 Phone: +27 (0) 61 680 4189